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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

Assistant Manager, Venue Services

Responsibilities:

  • Assist supervisors in formulating operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems
  • Assist supervisors in setting up departmental KPIs to achieve company goals and objectives including but not limited to sales target, sales strategies, maintenance plan, filler programs benefiting stakeholders of the property
  • Assist supervisors in preparing operational budget and management analysis and monitor operating costs to ensure effective utilization of resources 
  • Manage and co-ordinate with various functions of the Operations Department in the preparation of monthly, quarterly, annual and ad hoc reports
  • Plan and review the daily manpower deployment by managing staff roster and coordinating with various functions of the Operations Department in handling related administrative work for the requisition of casual labour to ensure smooth operation, timely payment and achieve optimal utilization of resources and an effective cost control mechanism
  • Monitor venue usage, revenue and traffic records and coordinate with various functions of the Operations Department in the preparation of reports and analysis
  • Perform the role of Duty Officer as circumstances required to oversee all on-day event, monitor and direct cross team staff to address as hoc requests and monitor and report abnormalities
  • Manage and co-ordinate with various functions of the Operations Department in the handling of customer feedback, enquiry, complaints and lost & found cases with a view to ensuring timely and appropriate response by written and verbal means
  • Coordinate with various functions of the Operations Department in the liaison with hirers, contractors and in-house staff on site visit requests, booking matters and event requirements, technical feasibilities, venue set up, signage, technical requirements, equipment, rundown and compliance to house rules and statutory requirements to ensure smooth operation
  • Assist booking applications of multi-purpose areas/rooms and co-ordinate with various function of the Operations Department to handle with the corresponding operation services
  • Handle ad hoc tasks as assigned

Requirements:

  • Degree or above in business management, venue management or related disciplines
  • At least 3 years’ relevant experiences with 2 years’ in supervisory level
  • Independent, well organized and able to work under pressure
  • Good command of both spoken and written English & Chinese
  • Proficiency in Microsoft Office applications
  • Immediate available is preferred

Administrative Assistant (1-year contract, renewable)

Responsibilities:

  • Provide full spectrum of secretarial support to Operations Department
  • Handle administrative work of the Operations Department for quality deliverables and/or other regular documents, instruments’ specifications including but not limited to training enrollment, repair request application and purchase requisition, data mining, stock check, maintenance schedule, filing system management and license management, etc.
  • Manage and co-ordinate with various functions of the Operations Department in the preparation of document including but not limited to periodic reports, meetings document, presentation materials, etc.
  • Liaise and coordinate with internal and external parties on meeting arrangements
  • Organize the daily schedules and business appointments
  • Assist in organize department events and activities
  • Responsible for handling incoming calls, greet and serve visitors and guests
  • Handle ad hoc tasks as assigned

Requirements:

  • Diploma holder in Business Administration, venue management or theatrical management or related disciplines
  • At least 2 years of broad base administrative experience
  • Proficiency in English, Cantonese, Putonghua
  • Proficiency in Microsoft Office applications and Chinese type-writing are prerequisites
  • Excellent interpersonal skills, self-motivated, detail-minded, able to work under pressure and observe confidentiality and discretion with multi-tasking ability
  • Knowledge of professional theatrical equipment and operation experience is an advantage
  • Knowledge in the application of event management system and URBTIX Ticketing System is an advantage
  • Candidate with less experience will also be considered
  • Require to work on shift according to the duty roster including weekends and public holidays

Senior Accountant

Responsibilities:

  • Assist on finance daily operation
  • Prepare invoice vouchers and responsible for Account Payable
  • Assist to prepare Policies and Procedures
  • Assist in Period End & Year end Closing
  • Preparation of Monthly Management Report
  • Prepare Balance Sheet Schedules and Reconciliation
  • Assist on Stocktaking, Fixed Assets Physical Counting
  • Assist on Statutory Audit and Special Audit
  • Assist in Annual Budgeting
  • Handle ad hoc projects as assigned

Requirements:

  • Degree holder in accounting and finance with accounting qualification of ACCA/HKICPA or equivalent
  • At least 6 years experience in Accounting and with audit experience is preferred
  • Familiar with accounting standards and statutory requirements
  • Familiar with Flex System is preferred
  • Good Computer Skills in Microsoft Word and Excel
  • Strong sense of responsibility, self-motivated, detailed-oriented and independent
  • Good command of spoken and written English and Chinese

Senior Executive / Executive, Venue Services

Responsibilities:

  • Provide full range of account services on venue promotion and rental
  • Handle venue booking enquiry, sales and booking of venues and after sales services
  • Maintain smooth operation of the performing venue
  • Provide operation and event support during performance
  • Perform ad hoc tasks as assigned

Requirements:

  • Higher Diploma or above in business management, event / venue management or related discipline
  • More than 3 years' experience in sales & operation of venue, event management, customer service and front-of-house service
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • Customer-oriented with good interpersonal and communication skills
  • Proficient in written and spoken English and Chinese
  • Require to work on shift according to the duty roster including weekends and public holidays
  • Candidate with less experience will be considered as Executive

Assistant, Guest Services

Responsibilities:

  • Perform registration of arriving guests according to pre-set policy and procedure
  • Handle pre-registration or special attention guests
  • Perform cashiering for departing guests according to hostel's policy and procedure
  • Attend all guest enquiries in a helpful and professional manner
  • Familiar with hostel room configuration, all special rates and programs
  • Familiar with other hostel facilities and services, PMS regarding Front Desk operations and Vingcard system
  • Up-sell YLoft rooms and facilities to maximize revenue
  • Input and update guest profiles in the PMS in accordance to standard procedure
  • Attend daily briefing and be aware of on-day room situation
  • Handle dissatisfied guests to resolve concerns and request assistance from superior whenever necessary
  • Maintain tidiness of Front Desk and back-of-house office
  • Provide administrative support for preparing purchase requisition / transfer form for operating supplies and stationery etc
  • Achieve Guest Satisfaction Index of hostel as set by the management

 

Requirements:

  • Form 5 or above, Certificate in Hospitality Management or related disciplines
  • Customer-oriented, well-organized with excellent interpersonal skills
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
  • Proficiency in Windows applications and internet
  • 44 working hours per week with shift duty
  • Immediate available is preferred
  • Fresh graduates are also welcome

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 24 months.

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