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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

Assistant Manager, Venue Services

Responsibilities:

  • Assist supervisors in formulating operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems
  • Assist supervisors in setting up departmental KPIs to achieve company goals and objectives including but not limited to sales target, sales strategies, maintenance plan, filler programs benefiting stakeholders of the property
  • Assist supervisors in preparing operational budget and management analysis and monitor operating costs to ensure effective utilization of resources 
  • Manage and co-ordinate with various functions of the Operations Department in the preparation of monthly, quarterly, annual and ad hoc reports
  • Plan and review the daily manpower deployment by managing staff roster and coordinating with various functions of the Operations Department in handling related administrative work for the requisition of casual labour to ensure smooth operation, timely payment and achieve optimal utilization of resources and an effective cost control mechanism
  • Monitor venue usage, revenue and traffic records and coordinate with various functions of the Operations Department in the preparation of reports and analysis
  • Perform the role of Duty Officer as circumstances required to oversee all on-day event, monitor and direct cross team staff to address as hoc requests and monitor and report abnormalities
  • Manage and co-ordinate with various functions of the Operations Department in the handling of customer feedback, enquiry, complaints and lost & found cases with a view to ensuring timely and appropriate response by written and verbal means
  • Coordinate with various functions of the Operations Department in the liaison with hirers, contractors and in-house staff on site visit requests, booking matters and event requirements, technical feasibilities, venue set up, signage, technical requirements, equipment, rundown and compliance to house rules and statutory requirements to ensure smooth operation
  • Assist booking applications of multi-purpose areas/rooms and co-ordinate with various function of the Operations Department to handle with the corresponding operation services
  • Handle ad hoc tasks as assigned

Requirements:

  • Degree or above in business management, venue management or related disciplines
  • At least 3 years’ relevant experiences with 2 years’ in supervisory level
  • Independent, well organized and able to work under pressure
  • Good command of both spoken and written English & Chinese
  • Proficiency in Microsoft Office applications
  • Immediate available is preferred

Clerk (Part-time) (3-4 days per week)

Responsibilities:

  • Data entry, entering name card information to excel file.
  • Handle general clerical works such as filing, photocopying and scanning, preparing mailing list and meeting document.
  • Creation and development of presentation materials for internal marketing and communications.
  • Conduct desk-top and field Research and Trend Study for internal reference.
  • Perform ad-hoc tasks and projects as assigned.

Requirements:

  • Diploma or above in Business or related discipline.
  • 1-2 year admin. support experience.
  • Proficiency in PC application; including MAC, Word, Excel, PowerPoint and Chinese Word processing, Photoshop and social media is preferred.
  • Well-organized, responsible and willing to pick up ad-hoc tasks.
  • Able to work 3-4 days per week (Monday-Friday).  
  • Immediate available preferred.

Senior Accountant

Responsibilities:

  • Assist on finance daily operation
  • Prepare invoice vouchers and responsible for Account Payable
  • Assist to prepare Policies and Procedures
  • Assist in Period End & Year end Closing
  • Preparation of Monthly Management Report
  • Prepare Balance Sheet Schedules and Reconciliation
  • Assist on Stocktaking, Fixed Assets Physical Counting
  • Assist on Statutory Audit and Special Audit
  • Assist in Annual Budgeting
  • Handle ad hoc projects as assigned

Requirements:

  • Degree holder in accounting and finance with accounting qualification of ACCA/HKICPA or equivalent
  • At least 6 years experience in Accounting and with audit experience is preferred
  • Familiar with accounting standards and statutory requirements
  • Familiar with Flex System is preferred
  • Good Computer Skills in Microsoft Word and Excel
  • Strong sense of responsibility, self-motivated, detailed-oriented and independent
  • Good command of spoken and written English and Chinese

Senior Executive / Executive, Venue Services

Responsibilities:

  • Provide full range of account services on venue promotion and rental
  • Handle venue booking enquiry, sales and booking of venues and after sales services
  • Maintain smooth operation of the performing venue
  • Provide operation and event support during performance
  • Perform ad hoc tasks as assigned

Requirements:

  • Higher Diploma or above in business management, event / venue management or related discipline
  • More than 3 years' experience in sales & operation of venue, event management, customer service and front-of-house service
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • Customer-oriented with good interpersonal and communication skills
  • Proficient in written and spoken English and Chinese
  • Require to work on shift according to the duty roster including weekends and public holidays
  • Candidate with less experience will be considered as Executive

Executive Assistant (for General Managers)

Responsibilities:

  • Provide full administrative support to Management
  • Prepare correspondences, reports and presentation materials
  • Coordinate with internal and external parties on projects, events & meeting arrangements
  • Handle administration duties
  • Handle ad hoc projects as assigned

 

Requirements:

  • Diploma or above
  • At least 2 years relevant working experience
  • Proficient in MS Office applications (Word, Excel & Powerpoint) & Chinese word-processing
  • Good command of both spoken and written English & Chinese
  • Excellent communication & interpersonal skills, self-motivated & detail-minded
  • Immediate available will be preferred

Executive, Venue Services

Responsibilities

  • Liaise with hirer on event requirements, service payment & co-ordinate with in-house teams for service fulfillment
  • Contact and confirm with hirer for booking reservation, rundown, venue setup, signage and technical & equipment requirements
  • Ensure all details and required documents of the event are recorded, communicate with internal and external parties for follow-up actions
  • Follow through the event on-site and assist the hirer for any ad hoc requirements
  • Prepare proposal, guide site visit to potential and confirmed hirers
  • Follow up with hirer on event requirements, services payment and co-ordinate with in-house teams for services fulfillment
  • Monitor venue usage, revenue and traffic records and prepare periodic reports and ad hoc analysis for senior management and governmental department’s review
  • Perform the role of Duty Officer
  • Oversee all on-going events and the operation of all functions from front to back of house
  • Assist and resolve hirer’s ad hoc problems/requests by mobilizing in-house resources
  • Handle and report complaints from hirer / guests if happened
  • Report to Assistant Manager, Account Services for any abnormalities in venues
  • Perform and complete any other duties or ad hoc assignments when required.

Requirements

  • Certifcate in business management, event management, venue management or related discipline
  • Preferred 3 years’ experience in sales & operation, event management, customer service and front-of-house service; Fresh Graduate will also be considered
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • High proficiency in English, Cantonese, Putonghua and Microsoft Office is prerequisite
  • Highly organized sales professional with business acumen, strong analytical mind, good interpersonal, communication and leadership skills
  • Network with other youth organizations and NGOs in Hong Kong and the region is an advantage
  • Knowledge in the application of event management system and URBTIX Ticketing System is an advantage.

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 24 months.

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