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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

General Manager, Marketing

Responsibilities:

  • Oversee personnel of brand team and foster collaboration with Youth Square (YS) function heads to create streamlined marketing programs
  • Be responsible for overall creative outputs inclusive of web promotional materials, selection of creative agencies, creative briefings, graphics, photography, etc. across the business
  • Ensure all branding programs are aligned with the overall business objectives and that they are optimized and relevant to YS audiences
  • Prepare for Annual Operation Plan and reports and meetings
  • Manage brand marketing budget
  • Create and execute annual strategic marketing and communication campaigns including YS programs and events
  • Liaise with external vendors / partners with the focus on maintaining current relationships and fostering new ones
  • Coordinate and execute strategies designed to meet YS KPIs and goals
  • Provide guidance for team to create programs / events to ensure YS KPIs
  • Perform business reviews on a quarterly and annual basis
  • Work with procurement to manage contract negotiation and execution
  • Identify and pitch for awards and funding
  • Line up guest speaker conduct sharing session with staff as learning opportunities
  • Provide mentorship to full-time staff
  • Handle special projects and ad hoc duties as assigned e.g. prepare and plan for 10th Anniversary Campaign

 

Requirements:

  • Higher Diploma or above in Marketing or related disciplines
  • Minimum 10 years marketing experience including 5 years in managerial level gained from related fields
  • Creative, proactive and with strong sense in strategic marketing
  • Good presentation and communication skills
  • Able to work with colleagues at all levels
  • Good command in both written and spoken English and Chinese

 

Head, Theatrical Services

Responsibilities:

  • Formulate operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems
  • Review work process and operation guidelines
  • Manage and supervise the efficient and effective operation of in-house theatrical equipment
  • Manage and provide professional technical advice in procurement of equipments /systems
  • Plan and review the daily manpower deployment and supervise the various functions of the Operation Department including in-house staff and casual labour
  • Supervise various functions of the Operations Department in the preparation of various reports and customer feedback
  • Monitor venue usage, revenue and traffic records and supervise various functions of the Operations Department in the preparation of reports and analysis
  • Handle ad hoc tasks as assigned

 

Requirements:

  • Degree in Theatre, stage management or equivalent
  • At least 8 years of experience working in venue services with at least 3 years in managerial grade
  • Previous exposure to public sector or non-profit making organization is an added advantage
  • Business acumen with strong analytical mind, sound strategic planning and decision making skills
  • Superb interpersonal, communication and leadership skills

Executive, Account Services (Venue Management)

 

Responsibilities:

  • Provide full range of account services on venue promotion and rental
  • Handle venue booking enquiry, sales and booking of venues and after sales services
  • Maintain smooth operation of the performing venue
  • Provide operation and event support during performance
  • Handle ad hoc projects as assigned

 

Requirements:

  • Higher Diploma or above in business management, event / venue management or related discipline
  • More than 1 year's experience in sales & operation of venue, event management, customer service and front-of-house service
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • Customer-oriented with good interpersonal and communication skills
  • Proficient in written and spoken English and Chinese
  • Require to work on shift according to the duty roster including weekends and public holidays

Assistant, Guest Services

Responsibilities:

  • Responsible for check in and check out procedures in an efficient way
  • Assist in front desk operations and online booking reservation
  • Handle guest enquiries and response to their needs in a professional manner
  • Maintain guest relationship to achieve high level of guest satisfaction
  • Conduct room inspection and patrol to ensure hostel ambience is clean and tidy
  • Handle ad hoc projects as assigned

 

Requirements:

  • Form 5 or above, Certificate in Hospitality Management or related disciplines
  • Customer-oriented, well-organized with excellent interpersonal skills
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
  • Proficiency in Windows applications and internet
  • 44 working hours per week with shift duty
  • Immediate available is preferred
  • Fresh graduates are also welcome

Executive Secretary

Responsibilities:

  • Provide full spectrum of secretarial support to General Managers
  • Organize daily schedules and business appointments
  • Prepare meeting, reports and presentation materials
  • Liaise and coordinate with internal and external parties on meeting arrangements
  • Handle incoming calls and greeting visitors and guests
  • Assist in organize company events and activities
  • Handle administrative duties
  • Handle ad hoc projects as assigned

 

Requirements:

  • Diploma or above in Business Administration or related disciplines
  • At least 3 years relevant experience in serving senior management
  • Good command of both spoken and written English & Chinese
  • Excellent interpersonal skills, self-motivated, detail-minded and with multi-tasking ability
  • Proficient in MS Office applications
  • Immediate available is preferred

Assistant (Part-time)

Responsibilities:

  • Provide general administrative support to the department
  • Liaise and coordinate with internal parties in daily operations
  • Handle incoming calls, greet visitors or customers
  • Assist in event coordination
  • Handle ad hoc projects as assigned

 

Requirements:

  • Diploma or above in Business or related discipline is preferred
  • Minimum 1 years relevant working experience
  • Good command of written and spoken English, Mandarin and Cantonese
  • Hands-on computer knowledge
  • Detail minded, well-organized, responsible and willing to pick up ad-hoc tasks
  • Able to work 2-3 days per week
  • Working location: Chai Wan / Kwun Tong

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 12 months.

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