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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

Assistant Manager, Operations

Responsibilities:

  • Assist to formulate operational strategies and implement initiatives to achieve company objectives.
  • Review work procedures and operation guidelines to ensure operational effectiveness.
  • Conduct data analysis and compile regular reports for management review.
  • Liaise with internal and external stakeholders to enhance customer satisfaction.
  • Plan and review manpower allocation, manage staff roster and related logistics.
  • Act as coordinator to handle administration work and ensure all documents are delivered on time.

 

Requirements:

  • Higher Diploma or above in business management, venue management or related disciplines.
  • At least 4 years’ relevant experiences with 2 years’ in supervisory level.
  • Independent, well organized and able to work under pressure.
  • Good command of both spoken and written English & Chinese.
  • Proficiency in Microsoft Office applications.
  • Immediate available is preferred.

Senior Executive, Account Services

Responsibilities:

  • Liaise with hirer on event requirements, service payment & co-ordinate with in-house teams for service fulfillment.
  • Contact and confirm with hirer for booking reservation, rundown, venue setup, signage and technical & equipment requirements.
  • Ensure all details and required documents of the event are recorded, communicate with internal and external parties for follow-up actions.
  • Follow through the event on-site and assist the hirer for any ad hoc requirements.
  • Prepare proposal, guide site visit to potential and confirmed hirers.
  • Follow up with hirer on event requirements, services payment and co-ordinate with in-house teams for services fulfillment.
  • Monitor venue usage, revenue and traffic records and prepare periodic reports and ad hoc analysis for senior management and governmental department’s review.
  • Perform the role of Duty Officer.
  • Oversee all on-going events and the operation of all functions from front to back of house.
  • Assist and resolve hirer’s ad hoc problems/requests by mobilizing in-house resources.
  • Handle and report complaints from hirer / guests if happened.
  • Report to Assistant Manager, Account Services for any abnormalities in venues.
  • Perform and complete any other duties or ad hoc assignments when required.

 

Requirements:

  • Associate Degree/Degree in business management, event management, venue management or related discipline.
  • Over 6 years’ experience in sales & operation, event management, customer service and front-of-house service.
  • Previous exposure in the public sector or non-profit making organization is an added advantage.
  • High proficiency in English, Cantonese, Putonghua and Microsoft Office is prerequisite.
  • Highly organized sales professional with business acumen, strong analytical mind, good interpersonal, communication and leadership skills.
  • Network with other youth organizations and NGOs in Hong Kong and the region is an advantage.
  • Knowledge in the application of event management system and URBTIX Ticketing System is an advantage.
  • Able to work under pressure, on shift and flexible to work on holidays.
  • Candidate with less experience will be considered as Executive.

Senior Accountant

Responsibilities:

  • Prepare financial accounts, management reports and related financial analysis.
  • Handle and coordinate audit and tax issues.
  • Prepare Balance Sheet Schedules and Reconciliation. 
  • Assist to prepare company policies and procedures.
  • Assist in Annual Budget Planning and Forecasting.
  • Handle ad-hoc projects as assigned by management.

 

Requirements:

  • Bachelor degree in Accounting, Finance or related disciplines.
  • Qualified accountant with over 5 years of experience in related field, preferred in audit.
  • Proficiency in Ms applications and hands on experience in Flex System.
  • Immediate available is preferred.
  • Candidate with less experience will be considered as Accountant.

Secretary, Facilities Management

Responsibilities:

  • Support Facilities Management, Leasing and IT team to execute all daily operation and ad-hoc services.
  • Handle data inputs and records, prepare regular reports/ presentations.
  • Assist to monitor and review the performance of various service providers.
  • Keep proper documentation of records.
  • Liaise and work closely with internal and external parties such as inter-departments, consultants, contractors, utility companies, Government bodies, and customers, etc.
  • Provide support at events promotion and community services.
  • Perform and complete other duties or ad-hoc services assigned by superior.

 

Requirements:

  • Diploma or above
  • At least 3 years relevant working experience preferred in facilities management & leasing.
  • Good command of English and Chinese.
  • Proficiency in MS Office.
  • Well-organized and details-oriented.

Assistant Officer, Property Management

Responsibilities:

  • Assist to lead and manage a facilities management team and several service providers to execute daily operation, handle emergency incidents and achieve the KPI;
  • Maintain a smooth day-to-day operation of the hostel, retail shops, catering premises, office, multi-purpose facilities and performance venues, etc. regarding both property & facilities management and timely maintenance of a government mixed use projects;
  • Monitor the performance of various service contractors in order to up-keep the good quality of services provided, such as security, maintenance, landscaping, housekeeping, cleaning and pest controls, etc.;
  • Prepare feasibility study and routine operation procedures to meet the ever changing environment;
  • Handle complaints and enquiries from tenants/ hirers/ hostel guests/ public;
  • Prepare regular reports and operation plan to top management and relevant government departments;
  • Liaise with relevant internal and external parties, and provide assistance to Marketing/ Leasing/ Hostel teams in promoting the government mixed use projects;
  • Keep proper documentation of records relating to property & facilities management.

 

Requirements:

  • Diploma or above in Property Management, Housing Management, Estate Management, Facilities Management or related discipline;
  • 1-2 years’ working experiences in property / facilities management;
  • Presentable, independent and excellent communication skills with tenants, residents and public;
  • Good command of written and spoken English and Chinese;
  • Conversant with property ordinance and building management ordinance;
  • Candidates with less experience will be considered as Property Assistant.

Supervisor, Guest Services

Responsibilities:

  • Responsible for front-of-house operations and deliver quality customer service to the guest.
  • Handle guest enquiries and anticipate their needs in a proactive manner.
  • Maintain guest relationship to achieve high level of guest satisfaction.
  • Carry out room inspection and monitor the cleanliness of all areas are comply with the standard.
  • Assist to prepare various reports and analysis for management review.
  • Handle ad hoc projects as assigned.

 

Requirements:

  • Diploma or above in Hospitality Management or related disciplines.
  • At least 3 years’ relevant experiences in hotel reservation.
  • Customer-oriented, well-organized with excellent interpersonal skills.
  • Knowledge of Opera is an advantage.
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage.
  • Proficiency in Windows applications and internet.
  • 44 working hours per week with shift duty.
  • Candidates with less experience will be considered as Assistant Supervisor, Guest Services. 
  • Immediate available is preferred.

Assistant, Guest Services

Responsibilities:

  • Responsible for check in and check out procedures in an efficient way.
  • Assist in front desk operations and online booking reservation.
  • Handle guest enquiries and response to their needs in a professional manner.
  • Maintain guest relationship to achieve high level of guest satisfaction.
  • Conduct room inspection and patrol to ensure hostel ambience is clean and tidy.
  • Handle ad hoc projects as assigned.

 

Requirements:

  • Form 5 or above, Certificate in Hospitality Management or related disciplines.
  • Customer-oriented, well-organized with excellent interpersonal skills.
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage.
  • Proficiency in Windows applications and internet.
  • Immediate available is preferred.
  • Fresh graduates are also welcome.

Clerk (Part-time, 3-4 days)

Responsibilities:

  • Data entry, entering name card information to excel file.
  • Handle general clerical works such as filing, photocopying and scanning, preparing mailing list and meeting document.
  • Creation and development of presentation materials for internal marketing and communications.
  • Conduct desk-top and field Research and Trend Study for internal reference.
  • Perform ad-hoc tasks and projects as assigned.

 

Requirements:

  • Diploma or above in Business or related discipline.
  • 1-2 year admin. support experience.
  • Proficiency in PC application; including MAC, Word, Excel, PowerPoint and Chinese Word processing, Photoshop and social media is preferred.
  • Well-organized, responsible and willing to pick up ad-hoc tasks.
  • Able to work 4 days per week (within Monday-Friday).
  • Immediate available preferred.

Summer Intern (Between June to August)

Responsibilities:

  • To work on Marketing, Event Management, Venue Management, Facilities Management, Hostel departments.
  • To assist in departmental operations and provide support.
  • To involve in either Cultural and Art or Innovation Project listed as below:
  • To do research on Cultural and Art trends and Youth voice.
  • To manage and monitor social media presence and community.
  • To initiate, organize, support strategic events and execute marketing proposals related to AI, Technology and Cultural and Art.
  • To coordinate between various parties during the event set up and event.
  • To maintain good relationship with partners and end-user.

 

Requirements:

  • Diploma or above undergraduate student.  
  • Passion in Cultural and Art, AI & Technology aspects.
  • Positive attitude, energetic, creative and willing to learn and do.
  • 44 working hours per week, may need to work on shift, weekend or holiday.

 

Interested parties please click this link http://bit.ly/2Hd0TDX.
For details of our company, please visit website http://www.nwfm.com.hk.

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 12 months.

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