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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

Head, Theatrical Services

Responsibilities:

  • Formulate operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems
  • Review work process and operation guidelines
  • Manage and supervise the efficient and effective operation of in-house theatrical equipment
  • Manage and provide professional technical advice in procurement of equipments /systems
  • Plan and review the daily manpower deployment and supervise the various functions of the Operation Department including in-house staff and casual labour
  • Supervise various functions of the Operations Department in the preparation of various reports and customer feedback
  • Monitor venue usage, revenue and traffic records and supervise various functions of the Operations Department in the preparation of reports and analysis
  • Handle ad hoc tasks as assigned

 

Requirements:

  • Degree in Theatre, stage management or equivalent
  • At least 8 years of experience working in venue services with at least 3 years in managerial grade
  • Previous exposure to public sector or non-profit making organization is an added advantage
  • Business acumen with strong analytical mind, sound strategic planning and decision making skills
  • Superb interpersonal, communication and leadership skills

Manager / Senior Manager, Stakeholder Management (Part-Time)

Responsibilities:

  • Derive social media strategy
  • Strategy and implementation of major stakeholders engagement
  • Identify opportunity for collaboration amongst the stakeholders and internal
  • Develop communication strategy and implementation plan to maintain on-going touch point and update from the community
  • Identify trend and occasions to promote corporate branding and Entrepreneurship culture
  • Handle ad hoc projects as assigned

 

Requirements:

  • University graduate in marketing, statistics, communications or related business disciplines
  • Min. 8 years related working experience
  • Familiar with incubation related projects or stakeholder management
  • Positive working attitude with strong analytical and problem solving skills
  • Creative mindset with excellent communications skills
  • Proficiency in spoken and written English and Chinese Language, fluent in Mandarin is a must

Assistant Manager, Marketing Communications

Responsibilities:

  • Assist Marketing Manager to develop marketing, consumer branding and advertising strategies and programs to maximize fullest brand and business potential. Interpret agreed directions and strategies into effective implementation plan that achieve for excellence
  • Support Marketing Manager in developing marketing calendar that incorporate brand, promotional events, advertising and communications to ensure all activities and programs are well-coordinated and aligned with the brand’s strategic direction
  • Support brand, consumer and tenant research to provide inputs to management team, cross functions and marketing management
  • Execute and maintain branding guidelines to all communication materials for a consistent brand image. Manage and implement advertising plans according to agreed strategy to promote the brand, core brand values, brand vision, venue promotion events and local community events
  • Manage and develop through-the-line communications program to support and achieve brand and business objectives, ensure execution excellence through print, electronic, out-of-home, online, social media network and etc.
  • Maintain efficient and flawless cross-functional communication with all internal and external parties and stakeholders on marketing activities to ensure execution excellence
  • Follow-through tracking on project budget, timelines and processes
  • Assist Marketing Manager to manage the team by translating strategies and directions into action plans. Help to supervise and develop subordinates or junior team members for succession planning
  • Handle ad hoc projects as assigned

 

Requirements:

  • Degree holder in Marketing, Communications or related disciplines
  • At least 5 years of relevant experience in marketing field
  • Good command of written and spoken English and Chinese (Cantonese & Putonghua)
  • Good knowledge and solid experience in marketing communications, developing and managing through-the-line communication materials to support the brand and relevant programs
  • Hands on experience in developing advertising strategies, familiar with offline and online advertising tools including social media and other digital platforms to engage target audience
  • Familiar with market trends, able to interpret strategies and directions into actions and maintain effective communications among the team
  • Self-motivated, detailed minded, and able to work independently
  • Creative, innovative, energetic, positive, eager to learn and a good team player
  • Immediate available is highly preferred

Executive, Account Services (Venue Management)

 

Responsibilities:

  • Provide full range of account services on venue promotion and rental
  • Handle venue booking enquiry, sales and booking of venues and after sales services
  • Maintain smooth operation of the performing venue
  • Provide operation and event support during performance
  • Handle ad hoc projects as assigned

 

Requirements:

  • Higher Diploma or above in business management, event / venue management or related discipline
  • More than 1 year's experience in sales & operation of venue, event management, customer service and front-of-house service
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • Customer-oriented with good interpersonal and communication skills
  • Proficient in written and spoken English and Chinese
  • Require to work on shift according to the duty roster including weekends and public holidays

Assistant, Guest Services

Responsibilities:

  • Responsible for check in and check out procedures in an efficient way
  • Assist in front desk operations and online booking reservation
  • Handle guest enquiries and response to their needs in a professional manner
  • Maintain guest relationship to achieve high level of guest satisfaction
  • Conduct room inspection and patrol to ensure hostel ambience is clean and tidy
  • Handle ad hoc projects as assigned

 

Requirements:

  • Form 5 or above, Certificate in Hospitality Management or related disciplines
  • Customer-oriented, well-organized with excellent interpersonal skills
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
  • Proficiency in Windows applications and internet
  • 44 working hours per week with shift duty
  • Immediate available is preferred
  • Fresh graduates are also welcome

Executive Assistant

Responsibilities:

  • Provide full administrative support to Management
  • Prepare correspondences, reports and presentation materials
  • Coordinate with internal and external parties on projects, events & meeting arrangements
  • Handle administration duties
  • Handle ad hoc projects as assigned

 

Requirements:

  • Diploma or above
  • At least 2 years relevant working experience
  • Proficient in MS Office applications (Word, Excel & Powerpoint) & Chinese word-processing
  • Good command of both spoken and written English & Chinese
  • Excellent communication & interpersonal skills, self-motivated & detail-minded
  • Immediate available will be preferred

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 12 months.

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