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New World Facilities Management Company Limited

Established in 2009, New World Facilities Management Company Ltd. (“NWFM”) is appointed to take up the management of Youth Square. Located in the proximity of MTR Chai Wan Station, Youth Square strives to become the focal point of Hong Kong’s territory wide youth development activities.

 

Youth Square adopted an innovative spatial design to reflect a new generation’s identity. Youth Square comprises a wide range of facilities such as theatre, studio, multi-purpose area, hostel, retail shops and offices.

 

NWFM is inviting candidates with the right calibre to join our team.

Head, Theatrical Services

Responsibilities:

  • Formulate operational strategies with a view to maintaining operational productivity and efficiency in a full spectrum of operational services including but not limited to customer service standard, sales target, theatrical efficiency, work safety and performance of systems
  • Review work process and operation guidelines
  • Manage and supervise the efficient and effective operation of in-house theatrical equipment
  • Manage and provide professional technical advice in procurement of equipments /systems
  • Plan and review the daily manpower deployment and supervise the various functions of the Operation Department including in-house staff and casual labour
  • Supervise various functions of the Operations Department in the preparation of various reports and customer feedback
  • Monitor venue usage, revenue and traffic records and supervise various functions of the Operations Department in the preparation of reports and analysis
  • Handle ad hoc tasks as assigned

 

Requirements:

  • Degree in Theatre, stage management or equivalent
  • At least 8 years of experience working in venue services with at least 3 years in managerial grade
  • Previous exposure to public sector or non-profit making organization is an added advantage
  • Business acumen with strong analytical mind, sound strategic planning and decision making skills
  • Superb interpersonal, communication and leadership skills

Manager, Human Resources

Responsibilities:

  • Work closely with Management Team on Human Resources strategies
  • Maintain relations across various departments and provide support and consultation on full spectrum of human resources functions
  • Lead, coach, develop and support the team members on full spectrum of HR operations which including talent acquisition, performance management, talent development, succession planning, employee engagement initiatives, and recognition and reward program
  • Review and update on HR policies and best practices to align with the Group’s polices and compliance with legislations and ISO requirements
  • Plan and control of HR budget
  • Review and implement the update of HRIS
  • Drive different projects and initiatives in order to build and leverage strong relationship with other departments and BUs
  • Handle ad hoc tasks as assigned

 

Requirements:

  • Degree holder or above in HRM or related disciplines
  • At least 15 years HR solid working experience with min 5 years in managerial level
  • Well-versed in Hong Kong Employment Ordinance and relevant legislations
  • Excellent interpersonal skills, self-motivated, detail-minded, able to work under pressure and with multi-tasking ability
  • Good command of English and Chinese
  • Proficient in MS Office application

Assistant Manager, Marketing Communications

Responsibilities:

  • Assist Marketing Manager to develop marketing, consumer branding and advertising strategies and programs to maximize fullest brand and business potential. Interpret agreed directions and strategies into effective implementation plan that achieve for excellence
  • Support Marketing Manager in developing marketing calendar that incorporate brand, promotional events, advertising and communications to ensure all activities and programs are well-coordinated and aligned with the brand’s strategic direction
  • Support brand, consumer and tenant research to provide inputs to management team, cross functions and marketing management
  • Execute and maintain branding guidelines to all communication materials for a consistent brand image. Manage and implement advertising plans according to agreed strategy to promote the brand, core brand values, brand vision, venue promotion events and local community events
  • Manage and develop through-the-line communications program to support and achieve brand and business objectives, ensure execution excellence through print, electronic, out-of-home, online, social media network and etc.
  • Maintain efficient and flawless cross-functional communication with all internal and external parties and stakeholders on marketing activities to ensure execution excellence
  • Follow-through tracking on project budget, timelines and processes
  • Assist Marketing Manager to manage the team by translating strategies and directions into action plans. Help to supervise and develop subordinates or junior team members for succession planning
  • Handle ad hoc projects as assigned

 

Requirements:

  • Degree holder in Marketing, Communications or related disciplines
  • At least 5 years of relevant experience in marketing field
  • Good command of written and spoken English and Chinese (Cantonese & Putonghua)
  • Good knowledge and solid experience in marketing communications, developing and managing through-the-line communication materials to support the brand and relevant programs
  • Hands on experience in developing advertising strategies, familiar with offline and online advertising tools including social media and other digital platforms to engage target audience
  • Familiar with market trends, able to interpret strategies and directions into actions and maintain effective communications among the team
  • Self-motivated, detailed minded, and able to work independently
  • Creative, innovative, energetic, positive, eager to learn and a good team player
  • Immediate available is highly preferred

Executive, Account Services (Venue Management)

 

Responsibilities:

  • Provide full range of account services on venue promotion and rental
  • Handle venue booking enquiry, sales and booking of venues and after sales services
  • Maintain smooth operation of the performing venue
  • Provide operation and event support during performance
  • Handle ad hoc projects as assigned

 

Requirements:

  • Higher Diploma or above in business management, event / venue management or related discipline
  • More than 1 year's experience in sales & operation of venue, event management, customer service and front-of-house service
  • Previous exposure in the public sector or non-profit making organization is an added advantage
  • Customer-oriented with good interpersonal and communication skills
  • Proficient in written and spoken English and Chinese
  • Require to work on shift according to the duty roster including weekends and public holidays

Assistant / Assistant Supervisor, Guest Services

Responsibilities:

  • Responsible for check in and check out procedures in an efficient way
  • Assist in front desk operations and online booking reservation
  • Handle guest enquiries and response to their needs in a professional manner
  • Maintain guest relationship to achieve high level of guest satisfaction
  • Conduct room inspection and patrol to ensure hostel ambience is clean and tidy
  • Handle ad hoc projects as assigned

 

Requirements:

  • Form 5 or above, Certificate in Hospitality Management or related disciplines
  • Customer-oriented, well-organized with excellent interpersonal skills
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
  • Proficiency in Windows applications and internet
  • 44 working hours per week with shift duty
  • Immediate available is preferred
  • Fresh graduates are also welcome

Executive Assistant (for General Managers)

Responsibilities:

  • Provide full administrative support to Management
  • Prepare correspondences, reports and presentation materials
  • Coordinate with internal and external parties on projects, events & meeting arrangements
  • Handle administration duties
  • Handle ad hoc projects as assigned

 

Requirements:

  • Diploma or above
  • At least 2 years relevant working experience
  • Proficient in MS Office applications (Word, Excel & Powerpoint) & Chinese word-processing
  • Good command of both spoken and written English & Chinese
  • Excellent communication & interpersonal skills, self-motivated & detail-minded
  • Immediate available will be preferred

Executive Assistant (Executive Office)

Responsibilities:

  • Provide full spectrum of quality secretarial support to the Executive Office
  • Organize and maintain diaries, travel plans, schedule and contact list
  • Handle incoming calls, emails and post
  • Co-ordinate travel arrangement
  • Organize meetings and conferences with internal and external parties
  • Manage the shopping and purchases of seasonal gifts and premium items
  • Update and consolidate reports, contact lists, log books and database
  • Handle confidential documentation when necessary
  • Ad hoc assignment when necessary

 

Requirements:

  • Diploma holder or above in Business Administration or Secretarial Training
  • At least 10 years’ relevant experience with proven track record in serving senior executives
  • Good command of written and spoken English and Chinese (Cantonese and Putonghua)
  • Mature, self-motivated, detail-minded, able to work under pressure and with multi-tasking ability
  • Proficient in MS Office applications
  • Immediate available is preferable

Administrative Assistant (1-year contract)

Responsibilities:

  • Provide full spectrum of secretarial support to Operations Department
  • Handle administrative work of the Operations Department for quality deliverables and/or other regular documents, instruments’ specifications including but not limited to training enrollment, repair request application and purchase requisition, data mining, stock check, maintenance schedule, filing system management and license management, etc.
  • Manage and co-ordinate with various functions of the Operations Department in the preparation of document including but not limited to periodic reports, meetings document, presentation materials, etc.
  • Liaise and coordinate with internal and external parties on meeting arrangements
  • Organize the daily schedules and business appointments
  • Assist in organize department events and activities
  • Responsible for handling incoming calls, greet and serve visitors and guests
  • Handle ad hoc tasks as assigned

 

Requirements:

  • Diploma holder in Business Administration, venue management or theatrical management or related disciplines
  • At least 2 years of broad base administrative experience
  • Proficiency in English, Cantonese, Putonghua
  • Proficiency in Microsoft Office applications and Chinese type-writing are prerequisites
  • Excellent interpersonal skills, self-motivated, detail-minded, able to work under pressure and observe confidentiality and discretion with multi-tasking ability
  • Knowledge of professional theatrical equipment and operation experience is an advantage
  • Knowledge in the application of event management system and URBTIX Ticketing System is an advantage
  • Candidate with less experience will also be considered
  • Require to work on shift according to the duty roster including weekends and public holidays

Clerk (Part-time)

Responsibilities:

  • To perform as the semi check point of Confirmed Booking Form (CB) payment completion
  • Data entry CB information and report request materials into Event Business Management Software (EBMS)
  • Export data and breakdown into report format
  • Entering name card information to excel file
  • Preparing mailing list
  • Assist in preparing meeting document
  • Handle general clerical works such as filing, photocopying and scanning, preparing mailing list and meeting document
  • Creation and development of presentation materials for internal marketing and communications
  • Conduct desk-top and field Research and Trend Study for internal reference
  • Handle ad hoc project as assigned

 

Requirements:

  • Diploma or above in Business or related discipline
  • Proficiency in PC application; including Word, Excel, PowerPoint and Chinese Word processing and social media is preferred
  • Detail minded, well-organized, responsible and willing to pick up ad-hoc tasks
  • Immediate available preferred
  • Able to work for 2 to 3 days per week

We offer competitive salary and attractive benefits to the right candidates for above post. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or email to resume@youthsquare.hk

 

Personal data collected will be used for recruitment purpose only. All collected information will be kept on our files for 12 months.

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